At BookCourt, we strive to provide a transparent and reliable shipping experience for every customer. Please review our shipping details below.

1. Shipping Destinations

Currently, we ship exclusively within the United States. We do not offer international shipping at this time.

2. Order Processing & Cut-off Time

Order Cut-off Time: 5:00 PM EST (GMT−05:00) (Monday – Saturday)

Handling Time: 1–3 Business Days (Monday – Saturday)

3. Shipping Rates & Transit Times

All delivery estimates are based on business days (Monday – Saturday).

Shipping MethodTransit TimeShipping Cost Standard Shipping2–5 Business Days$4.99

Total Estimated Delivery Time: 3–8 Business Days (Handling Time + Transit Time).

4. Shipping Carriers

We partner with trusted carriers to ensure your package arrives safely:

• USPS
  
• FedEx
  
• UPS
  

The carrier is automatically selected based on the delivery destination and package size.

5. Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s website.

6. Address Accuracy

Please verify that your shipping address is complete and correct before checkout. BookCourt is not responsible for shipments delivered to incorrect addresses provided by the customer.

7. Cancellations & Modifications

We aim to process and ship orders as quickly as possible. If you need to make changes, please note the following:

12-Hour Cancellation Window

You may cancel or modify your order within 12 hours of placement for a full refund.

How to Cancel

Please contact us immediately with your order number in the subject line.

Shipping Phase

Once an order has entered the shipping phase or has been handed over to the carrier (USPS, FedEx, or UPS), we cannot modify or cancel it. In these cases, you will need to follow our standard return process once the package arrives.

8. Damaged or Missing Shipments

If your package arrives damaged or is lost in transit, please contact us within 48 hours of the scheduled delivery date. Please include your order number and photos of the damaged item.

9. Prices & Currency

All prices are listed in United States Dollars (USD). Applicable sales taxes are calculated and displayed at checkout.

Contact Information

Store Name: BookCourt

Website: bookcourt.us

Email: support@bookcourt.us

Phone: +1 (929) 833-9331

Live Chat: Available on our website

Address: 163 Court Street, Brooklyn, NY 11201, United States

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (EST)
Sunday: Closed

At BookCourt, we prioritize transparency, quality service, and customer satisfaction. Below you will find detailed information regarding our operations, shipping, returns, and ordering process to ensure a seamless shopping experience.

1. Ordering & Cancellation

How do I place an order?

Simply browse our collection of books and literary products, add your desired items to your cart, and complete our secure checkout process.

Can I cancel my order?

Yes. You have 12 hours from the time of purchase to request a cancellation. Once an order has entered the processing phase, it can no longer be cancelled but may still be returned after delivery according to our Refund Policy.

Will I receive an invoice?

Yes. A digital order confirmation and invoice will be emailed to you immediately after your purchase is completed.

2. Shipping & Delivery Policy

Where do you ship?

We currently ship exclusively within the United States.

What are your shipping times?

• Handling Time: 1–3 business days (Monday–Saturday)
  
• Transit Time: 2–5 business days (Monday–Saturday)
  

Estimated Total Delivery Time: 3–8 business days.

What are the shipping costs?

• Standard Shipping: $4.99 on all orders.
  

How do I track my package?

A tracking number from USPS, FedEx, or UPS will be sent to your email as soon as your order ships.

3. Returns, Refunds & Exchanges

What is your return window?

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

What is the return fee?

Free Returns.
BookCourt covers the return shipping costs for all eligible returns.

How do I start a return?

Contact us at support@bookcourt.us to receive a prepaid return shipping label and return instructions.

When will I receive my refund?

Once we receive and inspect your return, refunds are processed to your original payment method within 10 business days.

Do you offer exchanges?

Yes. We accept exchanges within 30 days. To request an exchange, contact our support team with your order details and the replacement item you would like.

4. Payment & Security

Which payment methods do you accept?

We accept all major credit cards, including:

• Visa
  
• Mastercard
  
• American Express
  
• Discover
  

We also support secure digital payment methods including:

• PayPal
  
• Shop Pay
  
• Apple Pay
  
• Google Pay
  

Is my payment information secure?

Absolutely. Your security is our top priority. Our website uses SSL (Secure Socket Layer) encryption to protect your information during transmission. In addition, all payment processing is PCI-DSS compliant, following industry-standard security practices.

We do not store your full credit card information on our servers.

What currency is used?

All transactions are processed in United States Dollars (USD).

5. Contact & Business Information

Store Name: BookCourt

Website: bookcourt.us

Email: support@bookcourt.us

Phone: +1 (929) 833-9331

Live Chat: Available on our website

Address: 163 Court Street, Brooklyn, NY 11201, United States

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (EST)
Sunday: Closed

At BookCourt, we prioritize a simple, safe, and transparent shopping experience. By completing a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

For your convenience, we accept a wide range of secure payment options, including:

• Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover
  
• Digital Wallets: Apple Pay, Google Pay, and other available secure wallets at checkout
  
• Secure Processing: All transactions are processed through trusted and encrypted payment gateways, ensuring your financial data is fully protected
  

2. Payment Security & Encryption

Your security is our top priority. We use industry-standard protection technologies to keep your information safe:

• SSL Encryption: All data transmitted through our website is protected using Secure Socket Layer (SSL) encryption
  
• PCI-DSS Compliance: Our payment processors follow strict Payment Card Industry Data Security Standards
  
• Privacy Protection: We do not store or have access to your full credit card details on our servers
  

3. Currency & Taxes

• Currency: All transactions are processed in U.S. Dollars (USD)
  
• Taxes: Applicable sales taxes (if any) are calculated at checkout based on your shipping address
  

4. Order Cancellations

If you wish to cancel your order, please contact us within 12 hours of purchase at support@bookcourt.us.
Once an order has been processed or shipped, it cannot be canceled.

5. Failed Payments

If your payment fails or is declined, your order will not be processed. Please verify your payment details or try an alternative payment method. BookCourt is not responsible for delays caused by failed transactions.

6. Refunds

Refunds are processed according to our Return & Refund Policy. Once approved, refunds will be issued to your original payment method. Please allow 7–10 business days for the amount to reflect in your account.

7. Fraud Prevention

For security reasons, we reserve the right to cancel or hold any order suspected of fraud or unauthorized activity. In such cases, we may contact you for verification before proceeding.

8. Chargebacks

We encourage customers to contact us first to resolve any payment or order issues before initiating a chargeback with your bank.

Contact Us for Payment Support

Store Name: BookCourt
Email: support@bookcourt.us
Phone: +1 929-833-9331
Live Chat: Available on Website

Address:
163 Court Street, Brooklyn, NY 11201, United States

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM (EST)
Sunday: Closed