Shipping policy
At BookCourt, we strive to provide a transparent and reliable shipping experience for every customer. Please review our shipping details below.
1. Shipping Destinations
Currently, we ship exclusively within the United States. We do not offer international shipping at this time.
2. Order Processing & Cut-off Time
Order Cut-off Time: 5:00 PM EST (GMTβ05:00) (Monday β Saturday)
Handling Time: 1β3 Business Days (Monday β Saturday)
3. Shipping Rates & Transit Times
All delivery estimates are based on business days (Monday β Saturday).
| Shipping Method | Transit Time | Shipping Cost |
|---|---|---|
| Β Standard Shipping | 2β5 Business Days | $4.99 |
Β
Total Estimated Delivery Time: 3β8 Business Days (Handling Time + Transit Time).
4. Shipping Carriers
We partner with trusted carriers to ensure your package arrives safely:
- USPS
- FedEx
- UPS
The carrier is automatically selected based on the delivery destination and package size.
5. Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. Please allow up to 24 hours for the tracking information to update on the carrierβs website.
6. Address Accuracy
Please verify that your shipping address is complete and correct before checkout. BookCourt is not responsible for shipments delivered to incorrect addresses provided by the customer.
7. Cancellations & Modifications
We aim to process and ship orders as quickly as possible. If you need to make changes, please note the following:
12-Hour Cancellation Window
You may cancel or modify your order within 12 hours of placement for a full refund.
How to Cancel
Please contact us immediately with your order number in the subject line.
Shipping Phase
Once an order has entered the shipping phase or has been handed over to the carrier (USPS, FedEx, or UPS), we cannot modify or cancel it. In these cases, you will need to follow our standard return process once the package arrives.
8. Damaged or Missing Shipments
If your package arrives damaged or is lost in transit, please contact us within 48 hours of the scheduled delivery date. Please include your order number and photos of the damaged item.
9. Prices & Currency
All prices are listed in United States Dollars (USD). Applicable sales taxes are calculated and displayed at checkout.
Contact Information
Store Name: BookCourt
Email: support@bookcourt.us
Phone: +1 929-833-9331
Live Chat: Available on Website
Address:
163 Court Street, Brooklyn, NY 11201, United States
Business Hours:
Monday β Saturday: 10:00 AM β 7:00 PM (EST)
Sunday: Closed