Shipping policy

At BookCourt, we strive to provide a transparent and reliable shipping experience for every customer. Please review our shipping details below.

1. Shipping Destinations

Currently, we ship exclusively within the United States. We do not offer international shipping at this time.

2. Order Processing & Cut-off Time

Order Cut-off Time: 5:00 PM EST (GMTβˆ’05:00) (Monday – Saturday)

Handling Time: 1–3 Business Days (Monday – Saturday)

3. Shipping Rates & Transit Times

All delivery estimates are based on business days (Monday – Saturday).

Shipping Method Transit Time Shipping Cost
Β Standard Shipping 2–5 Business Days $4.99

Β 

Total Estimated Delivery Time: 3–8 Business Days (Handling Time + Transit Time).

4. Shipping Carriers

We partner with trusted carriers to ensure your package arrives safely:

- USPS

- FedEx

- UPS

The carrier is automatically selected based on the delivery destination and package size.

5. Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s website.

6. Address Accuracy

Please verify that your shipping address is complete and correct before checkout. BookCourt is not responsible for shipments delivered to incorrect addresses provided by the customer.

7. Cancellations & Modifications

We aim to process and ship orders as quickly as possible. If you need to make changes, please note the following:

12-Hour Cancellation Window

You may cancel or modify your order within 12 hours of placement for a full refund.

How to Cancel

Please contact us immediately with your order number in the subject line.

Shipping Phase

Once an order has entered the shipping phase or has been handed over to the carrier (USPS, FedEx, or UPS), we cannot modify or cancel it. In these cases, you will need to follow our standard return process once the package arrives.

8. Damaged or Missing Shipments

If your package arrives damaged or is lost in transit, please contact us within 48 hours of the scheduled delivery date. Please include your order number and photos of the damaged item.

9. Prices & Currency

All prices are listed in United States Dollars (USD). Applicable sales taxes are calculated and displayed at checkout.

Contact Information

Store Name: BookCourt
Email: support@bookcourt.us
Phone: +1 929-833-9331
Live Chat: Available on Website

Address:
163 Court Street, Brooklyn, NY 11201, United States

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM (EST)
Sunday: Closed