At BookCourt, we prioritize transparency, quality service, and customer satisfaction. Below you will find detailed information regarding our operations, shipping, returns, and ordering process to ensure a seamless shopping experience.
1. Ordering & Cancellation
How do I place an order?
→ Simply browse our collection of books and literary products → add your selected items to your cart → and complete our secure checkout process.
Can I cancel my order?
→ Yes. You have 12 hours from the time of purchase to request a cancellation. Once an order enters the processing phase, it can no longer be canceled but may still qualify for return under our Refund Policy.
Will I receive an invoice?
→ Yes. A digital order confirmation and invoice will be emailed to you immediately after your purchase is completed.
2. Shipping & Delivery Policy
Where do you ship?
→ We currently ship exclusively within the United States.
What are your shipping times?
→ Handling Time → 1–3 business days (Monday–Saturday)
→ Transit Time → 2–5 business days (Monday–Saturday)
→ Estimated Total Delivery Time → 3–8 business days
What are the shipping costs?
→ Standard Shipping → $4.99 on all orders.
How do I track my package?
→ A tracking number from USPS → FedEx → or UPS will be sent to your email once your order ships.
3. Returns, Refunds & Exchanges
What is your return window?
→ We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
What is the return fee?
→ Free Returns.
BookCourt covers the return shipping costs for all eligible returns.
How do I start a return?
→ Contact us at support@bookcourt.us to receive a prepaid return shipping label and return instructions.
When will I receive my refund?
→ Once we receive and inspect your return → refunds are processed to your original payment method within 10 business days.
Do you offer exchanges?
→ Yes. We accept exchanges within 30 days. Contact our support team with your order details and the replacement item you would like.
4. Payment & Security
Which payment methods do you accept?
We accept major credit cards including:
→ Visa
→ Mastercard
→ American Express
→ Discover
We also support secure digital payment methods including:
→ PayPal
→ Shop Pay
→ Apple Pay
→ Google Pay
Is my payment information secure?
→ Absolutely. Your security is our top priority. Our website uses SSL (Secure Socket Layer) encryption to protect your information during transmission.
→ All payment processing is PCI-DSS compliant and follows industry-standard security practices.
→ We do not store your full credit card information on our servers.
What currency is used?
→ All transactions are processed in United States Dollars (USD).
5. Contact & Business Information
Store Name → BookCourt
Email → support@bookcourt.us
Phone → +1 929-833-9331
Live Chat → Available on Website
Address →
163 Court Street, Brooklyn, NY 11201, United States
Business Hours →
Monday – Saturday → 10:00 AM – 7:00 PM (EST)
Sunday → Closed